Guesty
The largest enterprise-leaning STR PMS in this set, positioning itself as 'built on AI' with a broad catalogue of named in-product AI agents across messaging, revenue, operations, finance and reviews.
Profile
Hospitable AI features and pricing (2026)
Host-focused PMS with a free Essentials tier, a weekly public changelog, and the first official MCP server from a short-term-rental platform - letting general-purpose AI clients read and act on a real Hospitable account.
5/6capabilities graded shipped
Publishedpricing transparency
Yespublic release record
2016founded, per the vendor
What it is
Host-focused PMS with a free Essentials tier, a weekly public changelog, and the first official MCP server from a short-term-rental platform - letting general-purpose AI clients read and act on a real Hospitable account.
- Headquarters: No single HQ - remote-first, 100+ people across 31+ countries; the company originated in Brussels, Belgium
- Founded: 2016
- Vendor site: Hospitable
Who it is for
1-15 property owner-operators who want AI messaging that actually sends, and technically-minded operators who want to drive their PMS from Claude or ChatGPT via MCP.
The AI, capability by capability
Six capabilities, each graded against Hospitable’s own published material. The grade describes evidence, not enthusiasm: Documented means the vendor documents it; Vendor claim only means it appears in marketing copy with no documentation, ship date or plan tier behind it.
| Capability | Status | Plan tier | Ship date | Evidence |
|---|---|---|---|---|
| AI guest messaging | Shipped | Pricing page comparison lists AI-suggested replies (10/week) from Host, and 'AI Copilot' plus 'AI Auto Reply' at Mogul. Treat the tier mapping as provisional - the pricing page did not render reliably to our fetcher. | Not published | Documented |
| AI review replies | Shipped | Tier not published | Not published | Vendor claim only |
| AI dynamic pricing | Shipped | Host and above (per pricing page comparison) | Not published | Vendor claim only |
| AI guest vetting | Unclear | Tier not published | Not published | No evidence found |
| AI upsells | Shipped | Tier not published | Not published | Documented |
| Agentic / MCP surface | Shipped | All plans except Essentials. Hospitable's support doc states: 'Hospitable MCP is available on all plans except Essentials.' | 2026-04-03 (MCP launch); 2026-04-24 (legacy accounts); 2026-05-20 (smart-device tools) | Documented |
AI guest messaging
AI-generated reply drafts grounded in an uploadable Knowledge Hub, plus an Auto Reply feature that 'lets the AI automatically reply to guest messages'. Hospitable's own AI page claims '90% guest messaging runs on autopilot'.
Status: Shipped · Evidence: Documented · Plan tier: Pricing page comparison lists AI-suggested replies (10/week) from Host, and 'AI Copilot' plus 'AI Auto Reply' at Mogul. Treat the tier mapping as provisional - the pricing page did not render reliably to our fetcher. · Vendor source · checked
AI review replies
Vendor AI page states the product prepares 'a personalized 5-star AI review suggestion' for guests and 'AI-crafted responses to reply to guest reviews'. Stated as a current capability; no changelog entry, ship date or plan tier found.
Status: Shipped · Evidence: Vendor claim only · Plan tier: Tier not published · Vendor source · checked
AI dynamic pricing
Dynamic Pricing is listed alongside the Message AI Assistant from the Host plan on the pricing page. Hospitable does not describe it in AI terms on its AI page; treat as a pricing feature bundled from Host upward rather than a documented AI pricing agent.
Status: Shipped · Evidence: Vendor claim only · Plan tier: Host and above (per pricing page comparison) · Vendor source · checked
AI guest vetting
No AI guest vetting or screening capability found on hospitable.com/ai-for-property-management or the July 2026 changelog entries. Absence from the pages checked is not proof of absence from the product.
Status: Unclear · Evidence: No evidence found · Plan tier: Tier not published · Vendor source · checked
AI upsells
Upsells product ships and is under active development - AI page describes automatically filling vacant nights by offering extended stays; changelog entries 19 Jun 2026 ('upsell enhancements') and 26 Jun 2026 ('Hospitable Tasks and Upsells improvements') confirm an in-market feature.
Status: Shipped · Evidence: Documented · Plan tier: Tier not published · Vendor source · checked
Agentic / MCP surface
Hospitable MCP is the most concretely agentic surface in this set. Launched 3 Apr 2026 ('You can now connect your Hospitable account to compatible AI agents, like ChatGPT'), extended to legacy users 24 Apr 2026, and extended to smart devices on 20 May 2026 with three tools - get-property-devices, lock-smartlock, unlock-smartlock - giving Claude, ChatGPT Desktop and Cursor live lock/thermostat status and lock control via Seam-supported providers (Schlage, Yale, August). Lock actions wait for provider confirmation before returning state.
Status: Shipped · Evidence: Documented · Plan tier: All plans except Essentials. Hospitable's support doc states: 'Hospitable MCP is available on all plans except Essentials.' · Ship date: 2026-04-03 (MCP launch); 2026-04-24 (legacy accounts); 2026-05-20 (smart-device tools) · Vendor source · checked
Pricing, as published
Transparency grade: Published. Prices are published, but the marketing pricing page (https://www.hospitable.com/pricing/) renders its figures client-side and returned '--/mo' placeholders to our fetcher. The authoritative published figures below come from Hospitable's own support documentation.
Hospitable is one of 8 of 12 platforms in this index publish pricing in full. The comparison is derived from the same pricing_published field for every vendor; it is not an editorial ranking.
Entry price. $0 — Essentials plan, $0 base price, unlimited properties, $0.00 per additional property. Source
Published tiers
- Essentials: $0/month, unlimited properties, $0.00 per additional property
- Host: $29/month, 1 property included, $10.00 per additional property
- Professional: $59/month, 2 properties included, $15.00 per additional property
- Mogul: $99/month, 3 properties included, $30.00 per additional property
Caveats recorded against this pricing
- The BLUEPRINT draft recorded extra properties at '$1-3 each'. Hospitable's own support documentation on 28 Jul 2026 states $10.00 / $15.00 / $30.00 per additional property for Host / Professional / Mogul. The $1/$2/$3 figures appear to be a mis-parse of the marketing pricing page's included-property counts. Use the support-doc figures; re-verify against the rendered pricing page in a browser before publishing.
- Prices are published, but the marketing pricing page (https://www.hospitable.com/pricing/) renders its figures client-side and returned '--/mo' placeholders to our fetcher. The authoritative published figures below come from Hospitable's own support documentation.
Hospitable’s published structure is complete enough to total, so it appears in the true cost calculator with every assumption printed alongside the number.
What it is genuinely best at
1-15 property owner-operators who want AI messaging that actually sends, and technically-minded operators who want to drive their PMS from Claude or ChatGPT via MCP.
Who should not buy this
Anyone attracted by the $0 Essentials plan who actually wants the AI. MCP is explicitly excluded from Essentials, and the pricing-page comparison puts AI Auto Reply at Mogul ($99/month) - so the headline free tier is not where the AI story lives. Also wrong for managers who need owner accounting and trust-accounting depth at 20+ units, and for anyone whose buying case rests on AI guest screening: no vetting capability is documented anywhere on Hospitable's AI page or its recent changelog.
The release record we monitor
community.hospitable.com — Weekly cadence confirmed: entries dated 3, 10, 17 and 24 Jul 2026, plus 15, 19 and 26 Jun 2026. Individual entries have stable permalink URLs, which makes per-feature citation trivial. https://changelog.hospitable.com 302-redirects here.
Last verified
Every fact on this page was read from Hospitable’s own pages on and is re-checked at least every 90 days. If a cell here is wrong or has changed, tell us and the correction is dated in the public log on the methodology page.
Compare with
Hostaway
All-in-one PMS aimed at professional managers, with a strong public changelog, a broad native AI feature set on its marketing pages, and no published price at any tier.
The full comparison table
All 12 platforms, six capabilities, published pricing and the release record for each, in one table.