Log
Updates — every change to the index, dated
Capability moves, price moves and corrections, newest first. Every entry names what changed, what it now says, and the date it changed — including corrections to our own errors.
AI PMS Index: September 2026
Everything this index recorded across 11 monitored release surfaces in October 2026, and — the part that matters more — everything it did not.
Hospitable vs Hostaway: which one answers guests on its own
Hospitable documents an Auto Reply feature that lets AI reply to guest messages automatically. The system generates responses using content you upload to a Knowledge Hub. Hospitable's AI page claims…
Hospitable: Ad-hoc payment requests now route guests through the Guest Portal instead of sending direct Strip…
As of 7 September 2026, Hospitable's changelog states the following: Ad-hoc payment requests now route guests through the Guest Portal instead of sending direct Stripe or Adyen links.
Hospitable: Google Nest Thermostats are now available to all users
As of 7 September 2026, Hospitable's changelog states the following: Google Nest Thermostats are now available to all users.
Hospitable: Tax Center launched allowing hosts to manage property taxes, view channel remittance status, and…
As of 7 September 2026, Hospitable's changelog states the following: Tax Center launched allowing hosts to manage property taxes, view channel remittance status, and set tax registration IDs.
OwnerRez: OwnerRez integrated with Homes & Villas by Marriott Bonvoy for property distribution
As of 7 September 2026, OwnerRez's blog states the following: OwnerRez integrated with Homes & Villas by Marriott Bonvoy for property distribution.
OwnerRez: OwnerRez integrated with TurnMyBnb vacation rental automation platform
As of 7 September 2026, OwnerRez's blog states the following: OwnerRez integrated with TurnMyBnb vacation rental automation platform.
Guesty vs Hostaway: what each one actually ships for AI guest messaging
Both platforms ship AI guest messaging, but their approaches differ in how much autonomy you grant the system by default.
AI PMS Index: August 2026
Everything this index recorded across 11 monitored release surfaces in September 2026, and — the part that matters more — everything it did not.
Guesty: Guesty Copilot provides answers from Guesty data
As of 10 August 2026, Guesty's blog states the following: Guesty Copilot provides answers from Guesty data.
Hospitable: Dashboard alert added to detect similar properties and prevent accidental double bookings with me…
As of 10 August 2026, Hospitable's changelog states the following: Dashboard alert added to detect similar properties and prevent accidental double bookings with merge and match candidates.
Hospitable: Hospitable Tasks app now shows guest cleanliness reviews and ratings from Airbnb to teammates
As of 10 August 2026, Hospitable's changelog states the following: Hospitable Tasks app now shows guest cleanliness reviews and ratings from Airbnb to teammates.
Hospitable: Opportunity Center launched on Dashboard providing personalized recommendations to increase reven…
As of 10 August 2026, Hospitable's changelog states the following: Opportunity Center launched on Dashboard providing personalized recommendations to increase revenue and bookings based on property a…
Hostaway: Custom formulas can now be used as dynamic fields in owner statement emails
As of 10 August 2026, Hostaway's changelog states the following: Custom formulas can now be used as dynamic fields in owner statement emails.
Hostaway: Door codes and WiFi credentials are now hidden in the Guest Portal after checkout time passes
As of 10 August 2026, Hostaway's changelog states the following: Door codes and WiFi credentials are now hidden in the Guest Portal after checkout time passes.
Hostaway: User financial data permissions now support granular control over which fields and formulas each us…
As of 10 August 2026, Hostaway's changelog states the following: User financial data permissions now support granular control over which fields and formulas each user can view.
Hospitable: Hospitable Tasks app now allows hosts to pay cleaners and teammates directly through the platform…
As of 3 August 2026, Hospitable's changelog states the following: Hospitable Tasks app now allows hosts to pay cleaners and teammates directly through the platform after task completion.
Hospitable: Teammates can now view guest cleanliness ratings and feedback from Airbnb within the Hospitable T…
As of 3 August 2026, Hospitable's changelog states the following: Teammates can now view guest cleanliness ratings and feedback from Airbnb within the Hospitable Tasks app.
AI PMS Index: July 2026
Everything this index recorded across 11 monitored release surfaces in August 2026, and — the part that matters more — everything it did not.
The AI PMS Index is live — how it works
What we record, what we refuse to record, how often it is re-checked, and who pays for it.
How entries marked “monitored change” get here
A scheduled job reads each platform’s own changelog, release notes or product-update feed once a week, compares a hash of the text against the previous copy, and drafts an entry only where the text actually moved. Every draft is discarded unless it cites a page fetched in that same run, dates the observation to the day it was read, and states what the page says rather than what we think of the vendor. A quiet week publishes nothing.
Those entries record a reading. They do not move a cell in the capability matrix — cells move only when a person re-reads the source, which is the rule on the methodology page. Once a month the readings are collected into an index post that also names every monitored platform which shipped nothing, because that half is the part a vendor will never publish about itself.
How entries marked “weekly briefing” get here
A briefing answers a comparison question rather than reporting a change. It is written from rows already recorded in this index, each one carrying the page it came from and the date a person checked it, and every one of those pages is re-read while the briefing is being written. A recorded fact whose source cannot be read that day is left out and named as unread rather than repeated from our notes.
Briefings carry no new readings and move no cell in the capability matrix. Where the recorded evidence does not settle a question, the briefing says so instead of filling the gap.