The AI PMS Index

Dated record of shipped AI in short-term-rental PMS · Last verified

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OwnerRez AI features and pricing (2026)

The transparency benchmark of the category: every price, every add-on and every release is publicly documented and dated. Ships one real AI product - Rezzy AI, a $9/property/month guest-messaging and task assistant - and does not claim more than that.

1/6capabilities graded shipped
Publishedpricing transparency
Yespublic release record
2013founded, per the vendor

What it is

The transparency benchmark of the category: every price, every add-on and every release is publicly documented and dated. Ships one real AI product - Rezzy AI, a $9/property/month guest-messaging and task assistant - and does not claim more than that.

  • Headquarters: No single HQ - 100% remote, team across 7 time zones and 6 countries. OwnerRez, Inc is a US company.
  • Founded: 2013
  • Vendor site: OwnerRez

Who it is for

US owner-operators and small managers who want depth in rates, taxes, owner statements, forms and channel management with free channel management and no booking fees - and who value being able to compute their exact bill before signing up.

The AI, capability by capability

Six capabilities, each graded against OwnerRez’s own published material. The grade describes evidence, not enthusiasm: Documented means the vendor documents it; Vendor claim only means it appears in marketing copy with no documentation, ship date or plan tier behind it.

OwnerRez — AI capability detail, verified .
CapabilityStatusPlan tierShip dateEvidence
AI guest messagingShippedPremium feature add-on, $9 per property per month, available on any account2026-01-28 wide release to all accounts ('On Wednesday, January 28, Rezzy became available to all OwnerRez accounts!'); free through February 2026; billing at $9/property/month began 1 March 2026. Private beta announced 16 Jul 2025.Documented
AI review repliesNot shippedTier not publishedNot publishedDocumented
AI dynamic pricingNot shippedTier not publishedNot publishedDocumented
AI guest vettingNot shippedTier not publishedNot publishedDocumented
AI upsellsUnclearTier not publishedNot publishedNo evidence found
Agentic / MCP surfacePartialTier not publishedNot publishedDocumented

AI guest messaging

Rezzy AI drafts smart replies grounded in the account's own data (availability, booking payments, cancellation policies, guest history), identifies requests and issues, creates tasks automatically, and tracks guest sentiment. It can respond automatically - e.g. overnight - or stay in draft mode during business hours, and responds in a configured tone after referencing directives and FAQs. 'Ask Rezzy' (in-app assistant) is free and separate.

Status: Shipped · Evidence: Documented · Plan tier: Premium feature add-on, $9 per property per month, available on any account · Ship date: 2026-01-28 wide release to all accounts ('On Wednesday, January 28, Rezzy became available to all OwnerRez accounts!'); free through February 2026; billing at $9/property/month began 1 March 2026. Private beta announced 16 Jul 2025. · Vendor source · checked

AI review replies

Review replies are not among Rezzy AI's documented capabilities on either the Rezzy product page or the Rezzy AI Overview support article.

Status: Not shipped · Evidence: Documented · Plan tier: Tier not published · Vendor source · checked

AI dynamic pricing

No native AI pricing. OwnerRez integrates third-party dynamic pricing (PriceLabs, Rented) and documents them as integrations.

Status: Not shipped · Evidence: Documented · Plan tier: Tier not published · Vendor source · checked

AI guest vetting

No native AI guest vetting or screening. Guest verification is served through partner integrations (e.g. the STRLY integration announced on the OwnerRez blog offering accidental damage waivers and guest verification).

Status: Not shipped · Evidence: Documented · Plan tier: Tier not published · Vendor source · checked

AI upsells

No AI upsell capability found on the Rezzy product page or in the Costs & Fees premium-feature list.

Status: Unclear · Evidence: No evidence found · Plan tier: Tier not published · Vendor source · checked

Agentic / MCP surface

No MCP server or external agent surface found. Rezzy has limited in-product agency: it can send guest replies without a human during configured windows and automatically creates tasks for the team when follow-up is needed.

Status: Partial · Evidence: Documented · Plan tier: Tier not published · Vendor source · checked

Pricing, as published

Transparency grade: Published. Fully published, and the most transparent pricing document in this set - every tier of the sliding scale and every premium feature is tabulated in a public support article.

OwnerRez is one of 8 of 12 platforms in this index publish pricing in full. The comparison is derived from the same pricing_published field for every vendor; it is not an editorial ranking.

Entry price. $40 — per month minimum, covering 1 property (active or disabled). Sliding scale thereafter.. Source

Minimum commitment. No setup fees, no booking fees, no contracts, no minimum term. Billed monthly. 14-day free trial with premium features free during the trial (except Damage Protection).

Add-ons

  • Rezzy AI: $9 per property per month (flat, all property counts)
  • Property Management: $10 (1st property) / $5 (2nd) / $3 each (3-9) / $2 each (10-19) / $1 each (20-199) / $0.50 each (200+)
  • QuickBooks Online Integration: $10 (1st) / $5 (2nd) / $1 each (3-199) / $0.50 each (200+)
  • Websites (Hosted Site): $15 (1st) / $5 (2nd) / $3 each (3-9) / $2 each (10-19) / $1 each (20-199) / $0.50 each (200+)
  • WordPress Plugin + Integrated Websites: $10 (1st) / $5 (2nd) / $3 each (3-9) / $2 each (10-19) / $1 each (20-199) / $0.50 each (200+)
  • SMS Messaging: $15 per claimed phone number per month; incoming free; outgoing segments beyond 500 at $0.015 each
  • Door locks (Schlage / Igloohome / Hubitat direct integrations): $4 per lock per month
  • Damage Protection (resold via RentalGuardian): $13-$79 per booking depending on coverage tier
  • Digital Signatures: FREE
  • Channel Management: FREE

Caveats recorded against this pricing

  • BLUEPRINT FLAG RESOLVED - the '$88/month base with sliding scale' reading was a misinterpretation of the pricing page's calculator. $88 is the default slider position and equals exactly the 5-property total ($40 + 2x$15 + $10 + $8 = $88). OwnerRez's real entry price is $40/month for 1 property. Do not publish $88 as a base price.
  • US sales tax is added on OwnerRez invoices in a growing list of states (AZ, NY, CO, IL, KY, LA, NJ, OH, PA, SC, SD, TN, TX, UT, WA listed with effective dates). Non-US customers are unaffected.
  • Fully published, and the most transparent pricing document in this set - every tier of the sliding scale and every premium feature is tabulated in a public support article.

OwnerRez’s published structure is complete enough to total, so it appears in the true cost calculator with every assumption printed alongside the number.

What it is genuinely best at

US owner-operators and small managers who want depth in rates, taxes, owner statements, forms and channel management with free channel management and no booking fees - and who value being able to compute their exact bill before signing up.

Who should not buy this

Single-property hosts on a tight budget, and anyone who wants AI beyond messaging. The $40/month one-property minimum is the highest entry price of any published-price vendor here except Uplisting's £72 flat, and adding Rezzy AI takes a solo host to $49/month before websites, SMS or property management. On capability: Rezzy does guest messaging, task creation and sentiment - it does not reply to reviews, does not price, does not screen guests and does not upsell, and OwnerRez does not pretend otherwise. If you want an autonomous pricing or vetting agent, this is the wrong product; if you want dated, honest documentation, nothing here is better.

The release record we monitor

www.ownerrez.com Monthly 'Product Update' posts with explicit dates in the body (e.g. the Rezzy wide-release post is 'Posted on February 3, 2026'). Best-documented AI release history in the sector.

Secondary sources

  • https://www.ownerrez.com/support/articles/update-YYYY-MM-DD (dated update articles; a 1 Jul 2026 article exists)
  • https://www.ownerrez.com/forums/developers/change-log (developer changelog)

Last verified

Every fact on this page was read from OwnerRez’s own pages on and is re-checked at least every 90 days. If a cell here is wrong or has changed, tell us and the correction is dated in the public log on the methodology page.

Compare with

Alphabetically adjacent, not a recommendation

Lodgify

Website-builder-first vacation-rental platform for independent hosts, rebranded in May 2026 around an AI Co-Host, a Beyond-powered pricing engine and AI-search discoverability - most of which is announced rather than shipped.

Alphabetically adjacent, not a recommendation

Smoobu

Europe's volume channel-manager-and-PMS for small hosts, priced in euros with a commission-free option - and, on the published evidence, the only platform in this set with no native AI capability of any kind.

All platforms

The full comparison table

All 12 platforms, six capabilities, published pricing and the release record for each, in one table.